Terms and Conditions
Review the complete terms and conditions governing play at Amun Ra Casino. Player rights, responsibilities, and platform policies.
These Terms and Conditions govern the relationship between players and Amun Ra Casino. Registration constitutes acceptance of all terms outlined herein. Players bear responsibility for reviewing updates which take effect upon posting.
Eligibility Requirements
Participation requires meeting specific criteria:
- Minimum age of 19 years (Ontario, BC, Nova Scotia, New Brunswick, PEI, Newfoundland, Yukon, NWT, Nunavut) or 18 years (Alberta, Manitoba, Quebec, Saskatchewan)
- Residency in a jurisdiction permitting online gambling
- Single account per household, IP address, and payment method
- Accurate personal information during registration
Falsified registration details result in immediate account termination and forfeiture of balances.
Account Responsibilities
Security Obligations
Players must:
- Maintain password confidentiality
- Enable available security features
- Report unauthorized access immediately
- Log out after sessions on shared devices
The platform bears no liability for losses resulting from compromised credentials where players failed security obligations.
Identity Verification
Verification requests must receive responses within 14 days. Required documentation includes government-issued identification, proof of address, and payment method verification.
| Verification Stage | Trigger | Deadline |
|---|---|---|
| Initial | First withdrawal request | 72 hours |
| Enhanced | Cumulative deposits exceed $5,000 | 14 days |
| Periodic | Random selection or suspicious activity | 7 days |
Bonus Terms
General Conditions
- Bonuses require opt-in unless specified otherwise
- Wagering requirements apply to bonus funds before withdrawal
- Maximum bet restrictions during active bonus periods
- Time limits govern bonus validity
Forfeiture Circumstances
Bonuses forfeit upon:
- Withdrawal requests before completing wagering
- Violation of maximum bet limits
- Detection of bonus abuse patterns
- Account closure requests
Financial Policies
Deposit Regulations
Deposits serve gambling purposes exclusively. The platform reserves rights to refuse deposits without explanation. Minimum and maximum limits vary by payment method and player tier.
Withdrawal Procedures
Withdrawal requests process within stated timeframes following verification completion. The platform may request source of funds documentation for significant withdrawals.
- Standard processing: 1-5 business days
- Weekly limit: $10,000 (standard accounts)
- Monthly limit: $50,000 (standard accounts)
VIP tiers enjoy enhanced limits negotiated individually.
Game Fairness
All games utilize certified Random Number Generators tested by independent laboratories. Theoretical Return to Player percentages publish within game information screens.
Malfunction Policy
Game malfunctions void all plays and pays. The platform investigates reported irregularities and credits accounts where system errors caused losses.
Prohibited Activities
The following actions constitute terms violations:
- Operating multiple accounts
- Collusion with other players
- Exploiting software vulnerabilities
- Using automated betting systems
- Chargebacks on legitimate transactions
- Money laundering attempts
Violations result in account suspension, balance confiscation, and potential reporting to relevant authorities.
Dispute Resolution
Disputes follow the internal complaint procedure before external escalation. Submit complaints through support channels with comprehensive documentation.
Unresolved disputes may escalate to the licensing authority within six months of the original incident. The authority’s decision binds both parties.
Limitation of Liability
The platform limits liability to the value of the player’s account balance. No liability exists for indirect, consequential, or punitive damages regardless of cause.
Amendments
Terms may change without individual notice. Continued platform use following amendments constitutes acceptance. Material changes affecting existing balances provide reasonable notification periods.
Players should review terms periodically. The current version supersedes all previous iterations.